Account Representative

Who they are

Bonhams is a global auction house with an 18th century heritage poised for transformative change. Our global operations are based in London, Paris, New York, Los Angeles and Hong Kong where we sell in over 60 categories, including motor cars, paintings, jewellery, and entertainment memorabilia.

About Bonhams Cars Online

The company offers weekday online car auctions every week of the year. It is responsible for circa. 90 car auctions per month.

Job Description

About the Role

This is an important role in a dynamic small company. It is an office-based administrator position in our HQ near Abingdon in Oxfordshire. There are 10+ members of staff albeit, only approx. 8 per day in the office (as some work from home or visit clients).

Key Tasks and Responsibilities
• Ensuring listings are ready for the live auction
• Uploading photos, videos & documents
• Making sure car histories are photographed (with keys) and filed away correctly
• Reading through and uploading text to listings
• Greeting customers when they arrive and helping with their needs
• Getting paperwork ready for cars leaving (V5 Transfers)
• Answering queries on the phone and via email
• Preparing ads on websites such as eBay, Classic Trader & Piston Heads
• Dealing with customer requests

Bonhams Benefits
• 28 days annual leave (including bank holidays) increasing to 33 with service (pro-rated to work pattern)
• Private Health Care
• Health & Wellbeing Assistance Program

The ideal candidate

Key Skills and Attributes
• Be dependable and reliable
• Strong time management and organisational ability
• Good communication with other staff members
• Ability to manage workflow and prioritise different tasks
• Able to work well as part of a team
• Competent computer skills, especially Excel/Googlesheets
• Keen eye for detail